Please contact us via our contact form or write us email to [email protected] with any questions you have. Some answers to frequently asked questions are listed below.
All items are shipped as registered priority mail from Kaunas, Lithuania (European Union). It can take 1 – 4 weeks (or longer) to ship internationally depending on each country customs and post office work.
It usually takes 1-2 weeks to ship items in EU, 2-3 weeks to USA, Canada, 2-4 weeks to Singapore, Hong Kong, Australia and other countries.
We do not ship to Russia.
Express shipping with DHL in 2-4 business days is possible for additional fee. Please contact us if you are interested in this option.
We can personalize almost any order with custom engraving and gold color inlay. Please contact us with your ideas and we'll do our best.
We always prepare engraving examples for you to confirm before engraving, if you are not sure what font to choose - we'll suggest some.
Custom orders are welcome, we'll be happy to create something special for you if this will meet our possibilities and style. We do not make copies of other creators’ works.
Please make sure you check maximum ring dimensions that every box can hold. If larger box is needed - just contact us and we'll create custom box that will fit your ring perfectly.
Wood boxes and card holders are treated with oil and wax for protection, but they shouldn't be left in very humid conditions to avoid damages. Wood is natural material and reacts to humidity of environment so can shrink - expand a little.
Gift wrapping and packaging
Every item comes nicely packed and ready to give as a gift.
Ring boxes, vases, business card holders are packed in black or brown carton boxes with tissue paper inside.
Rushed orders are possible but please contact us before. We can create the box faster when there is a rush and you can receive it in a few days with DHL Express shipping depending on location.
DHL Express delivery time and terms
Express shipping with DHL in 1-5 business days is possible choosing shipping upgrade when completing the order.
DHL Express to remote locations (islands and others) can cost more (~ +25 Eur). We’ll contact you before shipping if your address will be treated as remote location.